Award Winning Customer Service

Most companies claim they provide an award winning service but at Marks Electrical, we really do. In addition to the awards below, we have also been recognised by Google for the excellent shopping experience we provide, our reliable on-time delivery and our excellent customer service.

Most recent awards

2022

IER Best large independent electrical retailer - domestic appliances

2021

IER Best independent retailer website

2021

IER Best customer service - Highly commended

2020

IER Best independent retailer website of the year

2020

FEEFO 6 years gold service

2020

ERT Best independent domestic appliances retailer

2019

IER Best customer service of the year

2018

Leicester mercury retail business of the year - Finalist

2018

IER Best website of the year

2018

IER Best customer service - Highly commended

2017

ERT Independent electrical retailer of the year

2017

ERT Digital marketing of the year

2016

IER Best website - Highly commended

2016

ERT Independent retailer website - Finalist

2016

ERT Consumer electronics showroom - Finalist

2015

ERT Independent electrical retailer website of the year

2015

ERT Independent electrical retailer of the year - Finalist

2014

Domestic & General Internet retailer of the year

2013

Domestic & General Independent electrical retailer of the year - Runner up

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The #1 Appliance Shop

as voted by you on Trustpilot*

That's right, since 1987 we've strived to provide the best quality service to our customers, and we are proud to announce we are now the number 1 major domestic appliance retailer on Trustpilot with a 4.9 overall star rating and 92% of customers having rated us 5 star.*