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Mark 62465215/11/2018 10:10:53
First fridge freezer arrived damaged and Ian Betts and James Bates were very understanding and happy to return with it. A replacement arrived less than a week later and Shaun P (M) and Kyle Morley did an fantastic job at transporting the unit up the outside stairs and into the kitchen. Thanks to all four guys!
Elgar Matthews 62892915/11/2018 08:41:03
A most enjoyable shopping experience on line. The service and delivery was excellent and the delivery person Lee Freer was most helpful and pleasant. I will definitely be using this company again for any of my future electrical needs.
sam white14/11/2018 19:09:38
very knowledgable staff which made the difference between using marks or someone else
Matt Crowley (628005)14/11/2018 10:36:15
Great product and a great deal.
Had a little bump in the road due to sickness of a delivery driver. However this was rearranged for free so no issues there.
I've never had a big delivery without drivers moaning about the access road and hill .... Most phone and say they can't get to us. The Marks Electrical delivery drivers Simon Williams & Jonathan W delivered the range and hood to us without having to ask any questions. They were well within the agreed timeslot got the items in safely and were polite and happy people.....made all the difference.
I then had to speak to customer service to sort the refund for the first delivery and Florence was also really quick happy and polite.
Even though it was a great deal I would definitely buy again from Marks Electrical based solely on the interaction with these three people.
Lesley Delo13/11/2018 16:23:24
Delivery driver Kevin Iliffe and Steven Ward were absolutely great when they delivered our American Refrigerator.
They were professional polite careful and respectful of our home and belongings. Despite the rain they expertly delivered and installed our new fridge in under an hour.
Both were delightful to meet and a credit to your business. Thanks Gents!!
Allison Harvey11/11/2018 10:02:40
Great service and the delivery man kevin llife was very pleasant and friendly he was rang me with the time he would be here and he was spot on thanks again
Pat Lee SO62825310/11/2018 13:24:25
Wow we must have been one of the first customers at the new showroom in Boston Road and what a fantastic showroom. Despite the fact that people were
still setting up the showroom everyone we spoke to was helpful and very knowledgeable. We purchased a double oven which 24 hours later was installed in our kitchen. I cannot fault Marks Electrical in any way and will not hesitate to recommend them to all our friends and they will certainly be our first port of call for anything electrical in the future. Excellent.
K Bowler09/11/2018 18:26:15
Very helpful staff. Delivery trouble free and on time.
Will be happy to use again
Excellent company to deal with.
Delivery driver very curteous.
Mr and Mrs Tomlinson08/11/2018 22:53:29
I would just like to say a very big thank you for the fantastic customer service that Marks Electrical employee Chris Bailey gave us. It was second to none. He could not have been more helpful and accommodating in sorting our kitchen appliances for us.
He responded to our emails straight away and not once did we have to chase him up. Very impressed and would definitely ask for Chris again when purchasing more appliances.
Employee of the year for us!!