At Marks Electrical, we use our own fleet of vehicles to deliver goods throughout most of England and some of Wales.
- All standard deliveries for orders of £1,000 or more are free.
- There is a £19.99 delivery charge for orders of less than £1,000.
- For orders of small items, there is a £4.99 delivery charge using a courier company (we currently use DPD and APC).
- All deliveries for orders of TVs are free of charge.
- If your order is in stock, we may be able to offer you next day delivery.
- There are a handful of postcodes we don't deliver to - mostly rural or outlying areas.
- We do not deliver to Northern Ireland at this time.
We'll give you an estimated timeslot for your delivery, to help you plan your day.
Our delivery types
Standard Delivery is available on all products, whether they're in or out of stock. Just enter your postcode on a product page or at the checkout and you will be given a choice of dates.
We offer our installation services for appliances to most of England and Wales.
Click & collect
If you need an item straight away, you can take advantage of our Click and Collect service and pick the item up yourself direct from the Marks Electrical warehouse. Please refer to our Click and Collect page for more details.
Not free during the week? We deliver on Saturday and Sunday. Just enter your postcode into any postcode checker on a product page to see if the option is available to you.
Next day delivery
Next Day Delivery applies to products which are in stock only. You'll need to order before 6pm the day before to access this service. Enter your postcode into the postcode checker on a product page and if the option is available, you'll be given it.
Things to keep in mind
We deliver between 7am and 8pm and someone must be at the delivery address to accept, sign for, and inspect the goods when we arrive. To keep our prices as competitive as possible, our standard deliveries are made by small delivery teams. Our drivers will wheel your product into an unobstructed ground floor room of your choice. As a result, we only offer our standard delivery service to ground floor properties and blocks of flats with a lift (providing the appliance will fit). Our ground floor deliveries can include a maximum of 4 steps. Please call us if this affects your order as undelivered products caused by this problem will incur a redelivery charge.
Please refer to our Delivery Guide for a list of additional factors you need to consider when arranging delivery.
|Small Appliances / Freestanding
Microwaves / Hobs / Hoods
|Cookers / Ovens / Built-in Microwaves
/ Dishwashers / Laundry / Refrigeration
|Range Cookers / American Fridge
|Small TVs (<40") / Other AV||Medium TVs (up to <55")||Large TVs (over 55")|
|Easy access ground floor (under 5 steps)
or upstairs/downstairs with lift
|Standard Delivery*||Standard Delivery*||Standard Delivery|
|Over 5 steps (up to 3 floors)||Standard Delivery*||Call to Arrange||Unavailable**|
|Over 3 floors||Standard Delivery*||Unavailable**||Unavailable**|
« Swipe to see the whole table »
*Standard deliveries for orders of £1,000 or more are free. For all orders of small items, there is a £4.99 charge using either DPD or APC.
**You can still arrange for these products to be delivered to a ground floor location. Delivery upstairs or downstairs must then be arranged privately.
Arranging a Delivery Date
Items which we hold in stock will usually be delivered to you within a few working days - often the following day. You will be able to choose your delivery date just before you pay for your order. If you need to change your delivery for a completed order, you can do this on our Track Order page. Just enter your order number and postcode.
Items which we have to order from the manufacturer will take longer to deliver; typically, 6-12 working days depending on the particular product. You can track your order status on our website; when the Track Order page shows your items are in stock you can book your delivery date online, otherwise we will send you an email/SMS when your items are ready for delivery.
Non-Billing Address Deliveries
When you request delivery to an address other than your billing address, we may undertake additional security checks on your payment before accepting the order. This is part of our standard security procedure to help protect you against fraudulent misuse of your credit/debit card details. In some circumstances this may result in your order being delayed, therefore if possible, we suggest that you arrange delivery to the billing address instead.
You will be notified of your estimated delivery timeslot by SMS between 7pm and 9pm the day before delivery. As we operate a rapid next day delivery service, we will be unable to notify you of your timeslot any earlier than this because our automated route planning system will be planning the delivery routes up until this time. This means that you cannot choose/change your delivery timeslot.
Please ensure that you are available all day on the date you select. The majority of our deliveries arrive within or before the estimated timeslot but we can't control the traffic so there may be unavoidable delays. If you find you cannot keep to your chosen delivery date you must notify us before 12 noon one working day before otherwise failed delivery or redelivery charges will apply (see below).
Our standard deliveries are made between the hours of 7am and 8pm, 7 days a week. A signature will be required upon delivery.
Failed Delivery Charges
Where a pre-arranged agreed day has been given for delivery and we are prevented from delivering the goods due to there being no one at the address, or we are unable to make the delivery for other reasons such as those mentioned above, you may be liable to pay a failed delivery charge. This also applies if you cancel a delivery after the goods have been loaded onto the van for delivery to you. Details of failed delivery charges are set out in our Terms and Conditions.
Old Product Collection
For a fee of £19.99 we can remove your old appliance when we deliver your new one. The old appliance must be disconnected and pulled out of situ before the delivery team arrive.
Please note, we do not currently deliver to Northern Ireland or the following postcodes.
AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56
BT1 to BT49, BT51 to BT57, BT60 to BT71, BT74 to BT82, BT92 to BT94
DD1 to DD11
DG5 to DG9
FK8 to FK9, FK11 to FK12, FK14 to FK21
G63, G83 to G84
HS1 to HS9
IV1 to IV28, IV30 to IV32, IV36, IV40 to IV49, IV51 to IV56, IV63
KA26 to KA28
KW1 to KW3, KW5 to KW17
KY6 to KY10, KY13 to KY16
PA20 to PA38, PA41 to PA49, PA60 to PA78, PA80
PH1 to PH26, PH30 to PH44, PH49 to PH50
PO30 to PO41
TA22 to TA23
TR21 to TR25