Delivery Service Delivery Service


Our Delivery Service

At Marks Electrical, we use our own fleet of vehicles to deliver goods throughout most of England and some of Wales.

  • All standard deliveries for orders of £100 or more are free.
  • There is a £19.99 delivery charge for orders of less than £100, unless your order is delivered to an LE postcode.
  • For orders of small items, there is a £6.99 delivery charge using the courier company DPD.
  • If your order is in stock, we may be able to offer you next day delivery. This is usually free of charge.
  • For larger items like range cookers, we recommend our bulky item delivery service for £29.99
  • There are a handful of postcodes we don't deliver to - mostly rural or outlying areas.
  • We do not deliver to Northern Ireland & Scotland at this time.

ME Delivery Service We'll give you an estimated timeslot for your delivery, to help you plan your day.

Our Delivery Types

  • Standard Delivery

    Standard Delivery is available on all products, whether they're in or out of stock. Just enter your postcode on a product page or at the checkout and you will be given a choice of dates.

  • Bulky Item Delivery

    Our £29.99 Bulky Item Delivery service should be used for large items, as we won't enter your property without this provision in place, unless it's a garage without steps. With a bulky item delivery, we will deliver the item inside your home, unwrap your product, remove all of the packaging and then take it with us to be recycled.

  • Next Day Delivery

    Next Day Delivery applies to products which are in stock only. You'll need to order before 6pm the day before to access this service. Enter your postcode into the postcode checker on a product page and if the option is available, you'll be given it.

  • Weekend Delivery

    Not free during the week? We deliver on Saturday and Sunday. Just enter your postcode into any postcode checker on a product page to see if the option is available to you.

  • Click and Collect

    If you need an item straight away, you can take advantage of our Click and Collect service and pick the item up yourself direct from the Marks Electrical warehouse. Please refer to our Click and Collect page for more details.

  • Installation

    We offer installation services for integrated applicances to most of England and Wales through specially selected partner companies.

Our Fleet of Delivery Vehicles

We deliver between 7am and 8pm and someone must be at the delivery address to accept, sign for, and inspect the goods when we arrive. To keep our prices as competitive as possible, our standard deliveries are made by one man only. Our driver will wheel your product into an unobstructed ground floor room of your choice. As a result, we only offer our standard delivery service to ground floor properties and blocks of flats with a lift (providing the appliance will fit). Our ground floor deliveries can include a maximum of 4 steps. Please call us if this affects your order as undelivered products caused by this problem will incur a redelivery charge. Please refer to our Delivery Guide for a list of additional factors you need to consider when arranging delivery.

If your delivery is not to an unobstructed ground floor area, then we can provide a bulky item delivery service, but at a premium of £29.99. For a general guide on the kind of delivery you will need, please refer to the table below. If you are still unsure then feel free to call us on 0116 2 514 513.

Delivery Small Appliances
/ Freestanding Microwaves
/ Hobs / Hoods
Cookers / Ovens
/ Built-in Microwaves
/ Dishwashers / Laundry
/ Refrigeration
Range Cookers
/ American Fridge Freezers
Small TVs (<40")
/ Other AV
Medium TVs (up to <55") Large TVs (over 55")
Easy access ground floor (under 5 steps)
or upstairs/downstairs with lift
Standard Delivery* Standard Delivery* Bulky Item Delivery
Over 5 steps (up to 3 floors) Standard Delivery* Call to Arrange Unavailable**
Over 3 floors Standard Delivery* Unavailable** Unavailable**

*Standard deliveries for orders of £100 or more are free. For all orders of small items, there is a £6.99 charge using the courier company DPD.
**You can still arrange for these products to be delivered to a ground floor location. Delivery upstairs or downstairs must then be arranged privately.

For American fridge freezers, range cookers and other large items, our bulky item delivery is often strongly recommended.

Non-Billing Address Deliveries

When you request delivery to an address other than your billing address, we may undertake additional security checks on your payment before accepting the order. This is part of our standard security procedure to help protect you against fraudulent misuse of your credit/debit card details. In some circumstances this may result in your order being delayed, therefore if possible, we suggest that you arrange delivery to the billing address instead.

Arranging a Delivery Date

Items which we hold in stock will usually be delivered to you within a few working days - often the following day. You will be able to choose your delivery date just before you pay for your order.

Items which we have to order from the manufacturer will take longer to deliver; typically, 6-12 working days depending on the particular product. You can track your order status on our website; when the Track Order page shows your items are in stock please call us to arrange delivery, otherwise we will send you an email/SMS when your items are ready for delivery.

Our Fleet of Delivery Vehicles

Delivery Times

Our standard deliveries are made between the hours of 7am and 8pm, 7 days a week. A signature will be required upon delivery.

Delivery Timeslots

You will be notified of your estimated delivery timeslot by SMS between 7pm and 9pm the day before delivery. As we operate a rapid next day delivery service, we will be unable to notify you of your timeslot any earlier than this because our automated route planning system will be planning the delivery routes up until this time. This means that you cannot choose/change your delivery timeslot.

Please ensure that you are available all day on the date you select. The majority of our deliveries arrive within or before the estimated timeslot but we can't control the traffic so there may be unavoidable delays. If you find you cannot keep to your chosen delivery date you must notify us before 12 noon one working day before otherwise failed delivery or redelivery charges will apply (see below).

Installation Partners

We offer installation services for integrated applicances to most of England and Wales through specially selected partner companies. Refer to the tables below to see which areas are covered and on which days.

Installation by Kaboodle

Below is a list of the postcodes Kaboodle will deliver and install appliances to, and what days the postcodes are available.

Monday Tuesday Wednesday Thursday Friday
NW, SP, SR, TS, UB FY, IG, M, ME, OL SL, SM, SO, ST5-9, ST13, SW, SY NG13-15, NG17-34, NP NN8-10, NN12-29
W, WC, WD PR, RM, SK, SS, TA, TN TF6, TF9, TF13, TQ, TR, TW, WA, WN RG, RH, S, SG, SN OX, WF, WR12, WR15, YO
The following postcodes do not have a set delivery day

Within two working days of placing your order, you will receive an automated email or text from our partners at Kaboodle asking you to book your preferred installation date via their online booking platform.

Installation by Tom and Sons

Below is a list of the postcodes Tom and Sons will deliver and install appliances to, and what days the postcodes are available.

The following postcodes are available on Monday, Thursday and Saturday
B, CV1-35, CV37, CV47, DE1, DE3, DE5-24, DE56-75, DY, LE, NG1-12, NG16, NG90, NN1-7, NN11, NN14-18, ST1-4, ST10-12, ST14-55, TF1-5, TF7, TF8, TF10-12, WR1-11, WR13, WR14, WS, WV

Tom and Sons' installation team will call you before 10am on the day the work is to be carried out with an estimated arrival time.

Old Product Collection

For a fee of £19.99 we can remove your old appliance when we deliver your new one. The old appliance must be disconnected and outside your property at time of delivery.

Failed Delivery Charges

Where a pre-arranged agreed day has been given for delivery and we are prevented from delivering the goods due to there being no one at the address, or we are unable to make the delivery for other reasons such as those mentioned above, you may be liable to pay a failed delivery charge. This also applies if you cancel a delivery after the goods have been loaded onto the van for delivery to you. Details of failed delivery charges are set out in our Terms and Conditions.

Our Delivery Vehicles Deliver Nationwide

Delivery Exceptions

Please note, we do not currently deliver to Northern Ireland or the following postcodes.

AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56
BD97 to BD99
BL11, BL78
BN50 to BN52, BN88, BN95, BN99
BS98 to BS99
BT1 to BT49, BT51 to BT57, BT60 to BT71, BT74 to BT82, BT92 to BT94
CA6, CA8 to CA9, CA95
CF30, CF91, CF95, CF99
CH25 to CH34, CH70, CH88, CH99
CM92, CM98 to CM99
DD1 to DD11
DG2 to DG9, DG13 to DG14
DH8, DH97 to DH99
DL12 to DL13
EC1 to EC4
EH91, EH95, EH99
FK8, FK16 to FK21
G9, G58, G63, G70, G79, G83 to G84, G90
GY1 to GY9
HS1 to HS9
IM1 to IM9, IM86 to IM87, IM99
IV1 to IV28, IV30 to IV32, IV36, IV40 to IV49, IV51 to IV56, IV63
JE1 to JE4
KA1 to KA16, KA18 to KA30
KW1 to KW3, KW5 to KW17
KY14 to KY16, KY99
L2, L67 to L72, L74 to L75
LD1 to LD6
LL20 to LL21, LL23 to LL27, LL33, LL35 to LL49, LL51 to LL78
LS88, LS98 to LS99
M60, M99
NE19, NE46 to NE49, NE82 to NE83, NE85, NE88, NE92, NE98 to NE99
PA11 to PA13, PA15 to PA38, PA41 to PA49, PA60 to PA78, PA80
PH1 to PH26, PH30 to PH44, PH49 to PH50
PO30 to PO41
PR0, PR11
S49, S96 to S99
SA14 to SA20, SA31 to SA48, SA61 to SA73, SA80, SA99
SL60, SL95
SN38, SN99
SS22, SS99
SY10, SY15 to SY25
TD5 to TD9
TR21 to TR25
WA55, WA88

See Terms and Conditions for further details.

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