• Product code: GX
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Product Specification

Type Sound Bar
Brand LG
Also known as: GX, GXDGBRLLK
2 years parts and labour


Rated 2 out of 5 by from Seems a bit slapped together This product feels like it was rushed out the door. Lots of problems with it... 1. The pegs on the back of the speaker for mounting were not the same length. One fit fine in the bracket and the other wouldn't go. It was just a tiny bit shorter than the other peg. It doesn't appear to be adjustable in any way...just a flaw in the production. I was able to get around this by adding a washer on one side behind the bracket to move it away from the wall by 2mm. 2. The included HDMI cable is a 1.4 spec cable that lacks the bandwidth to support advanced sound formats such as Atmos that it touts as a major feature. I had to order my own ultra high speed cable to fix this issue. Ironically, the manual (that I found online, because the one in the box was a one-pager with no instructions on how to use it) specifically states to NOT use cables labeled as "high speed" and to only use "ultra" or "premium" cables, but then they include the very cable they said not to use. 3. Mounting hardware is not included. In the instructions, there's a picture of some screws and a shopping cart icon with instructions to go buy your own. I would expect a premium soundbar like this to at least include the screws to mount it. 4. There is an LED text display in the middle of the bar that indicates the source and used for changing settings, etc. There is no way, as near as I can tell, to turn that off. So I'm stuck looking at glowing "E-ARC" on my soundbar under my TV, which is very distracting, especially at night. I've seen on other soundbars that the text turns off after a few seconds of inactivity, but that doesn't seem to be the case here. Other than all of that...it sounds fine. Not knocking my socks off, but way better than the TV speakers. It's what you would expect from a thin soundbar.
Date published: 2020-08-17
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