Your Journey Your Journey

Your Journey

We're here to help show you just how easy it is to get the products you need. We break it down into four different steps.

How to buy

Buy online

Online

Our site is organised into categories and we have handy filters to help you get exactly what you want.

Buying guides

We have a range of buying guides to help you find the perfect product for you.

View guides

Buy over the phone

Over the phone

If you prefer to talk to someone or have a few questions about a product you've got your eye on, give our expert sales team a call.

0116 2 515 515

Monday-Friday: 9am-6pm
Saturday: 9am-5pm


Our service options

Below are just a few of the things you would expect to see in your basket.

If you purchase over the phone our expert staff will guide you through this process.

Basket example
Installation

Installation

Installation can be a tricky process, especially when there is electric or gas involved, but fortunately we have a team of skilled installers to get you set up.

Unwrap and recycle packaging

Unwrap and recycle packaging

We can unwrap your product and take all the rubbish away to be recycled for £9.99.

Old appliance recycling

Old appliance recycling

Take away the hassle of disposing of your old appliance for just £19.99.

Related products

Related products

Sometimes we will suggest related products during the basket just so you can be sure you have everything you need. E.g. Wall mounts for a television.

Extended warranties

Extended warranties

Have the peace of mind that you are covered whatever happens.

Your payment options

It's even easier to get what you want with our flexible payment options.

  • Visa
  • MasterCard
  • Maestro
  • PayPal
  • PayPal Credit
  • Clearpay
  • Klarna
  • V12 Finance

Finance options

Budgeting has never been easier with Marks Electrical. From Buy Now Pay 6 Months Later to paying via 3 interest-free payments there is a plan to suit your budget and get you kitted out quicker.

Pay now

We take all major debit cards including Visa, Mastercard, Maestro, and American Express.

Delivery & installation

Booking your delivery

Booking your delivery

In the basket stage, after you enter your shipping address, you will need to choose your preferred delivery date. Here, you will have the opportunity to leave special instructions to aid our team in getting your order to you.

Delivery

Delivery

  1. Once you complete your order, you will receive a booking confirmation and date. An invoice will follow this shortly after.
  2. You will be notified of your estimated delivery timeslot by SMS between 7pm and 9pm the day before delivery.
  3. You will be given a 2 hour delivery window, and our logistics team will call you 30 minutes before we arrive at the delivery address.
  4. Make sure you are at the house during your timeslot, and ensure to inspect your items once they arrive.

Click & Collect

Our appliances are available to collect from our showroom based in Leicester at 4 Boston Road, Leicester, LE4 1AU.

Installation

Installation

We offer installation in most areas. You can enter your postcode on the basket page to see if these services are available to you. Installation costs can vary from £49 up to £149 depending on the appliance being fitted.

  1. We install appliances to purpose built housings and connect to your existing services.
  2. You will get a call from our installation coordinator prior to your installation day to confirm that the appliance you ordered is suitable for the existing services at your property.
  3. Please ensure that we can easily access the room of choice for the installation to take place.
  4. Please ensure that there is parking at the property, as most integrated appliances will take over 1 hour to be installed.
Trustpilot brandmark

Don't forget to leave a Trustpilot review!

See all reviews

Talk to us!